Flinks Connect handles credentials validation, multi-factor authentication and errors for each supported financial institution.

For accessing their financial data, end-users must follow the authorization process and in this article we have the example of each error that a end-user could face during this process and what the interface looks like.


If you enter an invalid username you will receive this message:

If you enter an invalid password, the error message will be the following:

Sometimes when you enter an invalid username or password, you may encounter a different message like the one bellow. We return the message that the financial institution returns ,so it's also possible that you get this:

When a wrong answer to a security question is entered, you will get this message :

It's possible that sometimes the financial institution is under maintenance and its services are not available. In that case we will return this message:

For the case where the account has been disabled by the financial institution, we will return "Deactivated Account". In this case, the bank temporarily disabled the end-users card. This can happen when a card is connected multiple times and the financial institution flagged the requests as suspicious. When this happens, the user needs to contact the bank:

If the API returns the NEW_ACCOUNT Flinks Code, it means the user must take action on the bank's website before a successful connection with Flinks can be made. The user will see the following message in this case:


In our Documentation, there is the Flinks Connect configurator where you will have access to these and several other scenarios within our frontend experience. This feature is available here: https://docs.flinks.com/docs/configure-and-install-flinks-connect.